Privacy Policy

Last Updated: April 3, 2026

1. Introduction

Relation Clinic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information when you visit our website (relationclinic.com) or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide through our forms.
• Medical Information: Health-related information you share during consultations or through our contact forms.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our medical services
• To respond to your inquiries and appointment requests
• To send you relevant health information and service updates (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Medical Information Confidentiality

All medical information shared with Relation Clinic is treated with the highest level of confidentiality. We adhere to applicable Indian medical privacy laws and regulations. Your medical data is only accessible to authorized medical professionals involved in your care.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure servers, and restricted access to personal information.

6. Third-Party Services

We may use third-party services that collect information, including:

• Google Analytics: For website usage analysis. Google Privacy Policy
• Google Maps: For displaying our clinic location

7. Cookies Policy

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Medical records are retained in accordance with applicable Indian medical record retention requirements.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@relationclinic.com
• Phone: +91-9831072167
• Address: 228A, C R Avenue, Beadon Street, Kolkata 700006, India